Telecommunications

For Bristol Businesses

Stay connected with dependable telecommunications services, designed to deliver seamless, high-quality communication for your business at all times.

Female support agent using a headset in a modern office, representing Bristol-based telecommunication services for small businesses.

Telecommunications That Keep You Connected, Keep You Ahead

Communication is the lifeline of your business. Northstar’s telecommunications solutions go beyond connectivity, they empower flexibility, productivity, and seamless collaboration. Our telecommunications services, including hosted telephone systems, bring the reliability and innovation your business needs to thrive, and are delivered under the trusted Northstar name.

Don’t limit yourself to your desk. You can answer calls from a landline number directly on your mobile, giving you the freedom to work anywhere. With setup in as little as one working day, your telecommunications solution can be in place quickly, helping your business operate without missing a beat.

About Northstar Service Ltd


For over 25 years, Northstar has been a trusted provider of expert IT advice, support, and solutions to businesses across the UK.

From our offices in Bristol and North Somerset, we’ve grown to become a leader in delivering premium services that combine cutting-edge technology with a personal touch. Our mission is simple: to be unmatched in the South West’s as a technology service provider, known for innovative solutions, unwavering dependability, fastest response, and dedication to our clients’ success.

Our philosophy is centered on a 'people first’ approach. We believe every business is unique, so instead of rigid service models, we co-create flexible, tailored solutions that meet your specific needs and deliver meaningful results.

Clifton Suspension Bridge and Bristol skyline, showcasing the vibrant city Northstar serves with telecommunications Bristol solutions.

Partners & Certifications

Official Cisco Partner badge highlighting trusted telecommunications Bristol business support.
Telecommunications Bristol company recognised as Bitdefender Gold MSP and Reseller partner.
Telecommunications Bristol provider with Cyber Essentials Plus for top-tier data protection.
ISO 9001 certified telecommunications Bristol team for quality-first service delivery.
Telecommunications Bristol business ISO 27001 certified for secure information handling.
Environmental care from a certified telecommunications Bristol provider with ISO 14001.

What’s Included in Your Telecommunications System?

Everything you need for a flexible, reliable, and cost-effective telecommunications phone system designed to keep your business connected and future-ready.

Effortless Flexibility


Work from anywhere with our VoIP telecommunications systems, allowing you to answer business calls from a landline number on your mobile or laptop. Whether at your desk, at home, or on the go, you remain accessible without being tethered to a physical office through your telecommunications setup.

Future-Proof Reliability

Eliminate the hassle of traditional phone lines and software maintenance. Our hosted telecommunications systems operate on a cloud-based infrastructure, delivering unmatched uptime, crystal-clear call quality, and scalability to support your growth.

Rapid Deployment

Need a fast telecommunications solution? Our hosted telecommunications systems can be up and running in as little as one business day, ensuring you stay connected with minimal downtime.

Intuitive Control

Our user-friendly online portal makes managing your telecommunications phone system a breeze. Update settings, monitor usage, or make changes anytime, giving you complete control at your fingertips.

Exceptional Cost Efficiency


Reduce costs with no need for fixed phone line contracts or expensive hardware. Enjoy the freedom of a pay-as-you-go telecommunications model, designed to suit the needs of businesses of any size.

Streamlined Transition

We check everything from your network and internet connection to call flows and hold music before interrupting anything on your current telecommunications systems. Your staff can test functions, get trained, and make the system work for them before anything is switched off.

Microsoft Teams Integration

Turn your phone system into a unified communication hub. Connect across platforms, whether in the office or remote, with cost-saving unlimited call packages.

Unmatched Support

Our dedicated support team is just a call away, ensuring quick issue resolution to keep your business running smoothly.

Built for Modern Businesses

From SMEs to growing enterprises, Northstar’s hosted telephone systems are tailored to your needs, with ongoing support to help your system evolve alongside your business.

Modern iPhone and laptop setup showing mobile-first telecommunications Bristol solutions for seamless connectivity.

Upgrade Your Business Communication with Hosted Phone Systems

If you’re looking for a more flexible and reliable way to manage calls, our hosted phone systems offer exactly that. Designed for businesses that want to improve communication, support remote working, and reduce reliance on traditional phone lines, they provide a modern, scalable solution.

With features such as call routing, voicemail to email, and straightforward user management, you can stay connected and in control from anywhere. Whether your team is in the office or working remotely, everything works seamlessly together.

As part of your wider telecommunications setup, hosted phone systems help you simplify communication, improve responsiveness, and support the way your business operates day to day.

Female support agent using a headset in a modern office, representing Bristol-based telecommunication services for small businesses.

Hosted Phone Systems


We offer reliable VoIP systems with comprehensive configuration, installation, and support—keeping your communications smooth and effortless.

Customer service representative using a hosted phone system—part of Northstar’s telecommunication services in Bristol for small businesses.

Reliable, Flexible, Scalable

Communication is the foundation of success. Northstar’s hosted phone systems combine advanced VoIP technology with our signature support to provide a seamless, reliable, and adaptable solution for businesses of all sizes.

What Are Hosted Phone Systems?


Our hosted telephone service provides a cloud-based solution that eliminates the need for traditional landlines. These systems offer flexibility and efficiency, allowing you to manage calls, features, and configurations through a simple, intuitive portal. With no maintenance or physical upgrades, it’s a hassle-free way to keep your business connected.

Why Choose Hosted Phone Systems?

Uninterrupted Communication

Hosted VoIP ensures crystal-clear calls and reliable uptime, keeping your operations running smoothly.

Scalability

Add or remove features and users as your business evolves, without complex installations or disruptions.

Cost-Effective

Enjoy low monthly rentals, and unlimited calls with the option to eliminate expensive hardware fees.

Global Reach


Support remote teams and international offices with the same reliability and features as your on-site systems.

Seamless Device Options


We offer reliable VoIP systems with comprehensive configuration, installation, and support—keeping your communications smooth and effortless.

Pre-configured Handset

We supply pre-configured handsets, with the Yealink T23G being our most popular model, ensuring you are ready to go.

Softphone Applications

Answer your business calls on your laptop or smartphone, perfect for remote or hybrid teams—enjoy the freedom to work from anywhere, not just your desk.

BYOD (Bring Your Own Device)

Easily integrate your existing compatible devices into the system, allowing you to save on equipment costs while maintaining full functionality..

Expert Support You Can Rely On


Our Bristol-based team of highly trained telephone engineers provides full support for your hosted systems. Whether it’s a faulty handset, configuration changes, or troubleshooting network issues, we’re just a call away to ensure your communications remain reliable and uninterrupted. For more information about our Bristol-based telephony support, get in touch today.

Features of hosted phone systems for telecommunications Bristol, including call routing, analytics, and voicemail.

Built for Modern Businesses

Our VoIP systems are more than just phones—they’re comprehensive communication networks designed to enhance your business:

Remote and Hybrid Workforces


Equip your team to work seamlessly from anywhere with the same level of professionalism and accessibility as in the office.

Multi-Site Businesses

Ensure unified communication across all your locations to improve connectivity, efficiency, and team collaboration.

Integrated Collaboration for Information Workers


Unify voice, video, and chat with platforms like Microsoft Teams, enabling your team to stay productive and connected across devices.

Customer-Focused Teams

Leverage advanced features like call analytics and auto-attendants to deliver exceptional service and boost customer satisfaction.

User managing business VoIP portal—telecommunications Bristol made easy with flexible, cloud-based phone system control.

Hear What Our Clients Have To Say

Trusted words from businesses that rely on us to keep their IT running smoothly. thrive.

Our company has been going to Northstar for its technology needs for about 3 years now and we highly recommend them. Their knowledge base, professionalism and speed are unparalleled and they simply get the job done 100% of the time. Their systematic approach to customers’ IT needs means nothing goes unfinished and that we are always happy with the end result. If I need IT advice, equipment, installations or have any relatable issues – I always go to Northstar.

Jon K.

Construction Services Industry

I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.

John-Paul H.

Business Transfer Industry

What Our Clients Have To Say


Our clients are at the heart of everything we do. Their success stories speak volumes about our commitment to delivering IT services that truly make a difference. Here’s what they have to share:

Why Choose Northstar?

A Trusted Partner

With over 25 years of experience in IT and telecommunications, Northstar delivers solutions that grow with your business.

Industry-Leading Expertise

Our team is skilled in implementing, maintaining, and optimising hosted telephony solutions for businesses of all sizes and sectors.

Proactive Support

We don’t just react to issues; we prevent them. Our engineers are always ready to help with immediate response times, ensuring your systems are always functional.

Get In Touch


Ready to transform your business with cutting-edge IT support Bristol companies trust? Contact Northstar today and discover how we can guide you to IT excellence.


Opening Hours:

Monday - Friday 9:00 - 17:00

Our Location

Neptune Office, 1st Floor Domus House, 28 Old Street, Clevedon BS21 6BY

3rd,Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG

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If you are already a Northstar customer and require telecommunication services please email us through the helpdesk or call one of our locations.

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Contact Information:

Our locations:

Neptune Office, 1st Floor Domus House, 28 Old Street, Clevedon BS21 6BY

3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG

Opening Hours:

Monday – Friday 9:00 – 17:00

Our Packages: