Telecommunications
For Bristol Businesses
Stay connected with dependable telecommunications services, designed to deliver seamless, high-quality communication for your business at all times.
Stay Connected, Stay Ahead
Communication is the lifeline of your business. Northstar’s telecommunications solutions go beyond connectivity—they empower flexibility, productivity, and seamless collaboration. Our hosted telephone systems bring the reliability and innovation your business needs to thrive, and are delivered under the trusted Northstar name.
Don’t limit yourself to your desk. You can answer calls from a landline number directly on your mobile, giving you the freedom to work anywhere. With setup in as little as one working day, your business can operate without missing a beat.
About Northstar Service Ltd
For over 25 years, Northstar has been a trusted provider of expert IT advice, support, and solutions to businesses across the UK.
From our offices in Bristol and North Somerset, we’ve grown to become a leader in delivering premium services that combine cutting-edge technology with a personal touch. Our mission is simple: to be unmatched in the South West’s as a technology service provider, known for innovative solutions, unwavering dependability, fastest response, and dedication to our clients’ success.
Our philosophy is centered on a 'people first’ approach. We believe every business is unique, so instead of rigid service models, we co-create flexible, tailored solutions that meet your specific needs and deliver meaningful results.
Partners & Certifications
What's Included?
Everything you need for a flexible, reliable, and cost-effective phone system—designed to keep your business connected and future-ready.
Effortless Flexibility
Work from anywhere with our VoIP systems, allowing you to answer business calls from a landline number on your mobile or laptop. Whether at your desk, at home, or on the go, you remain accessible without being tethered to a physical office.
Future-Proof Reliability
Eliminate the hassle of traditional phone lines and software maintenance. Our hosted systems operate on a cloud-based infrastructure, delivering unmatched uptime, crystal-clear call quality, and scalability to support your growth.
Rapid Deployment
Need a fast solution? Our hosted systems can be up and running in as little as one business day, ensuring you stay connected with minimal downtime.
Intuitive Control
Our user-friendly online portal makes managing your phone system a breeze. Update settings, monitor usage, or make changes anytime, giving you complete control at your fingertips.
Exceptional Cost Efficiency
Reduce costs with no need for fixed phone line contracts or expensive hardware. Enjoy the freedom of a pay-as-you-go model, designed to suit the needs of businesses of any size.
Streamlined Transition
We check everything from your network and internet connection to call flows and hold music before interrupting anything on your current systems. Your staff can test functions, get trained and make the system work for them before anything is switched off.
Microsoft Teams Integration
Turn your phone system into a unified communication hub. Connect across platforms, whether in the office or remote, with cost-saving unlimited call packages.
Unmatched Support
Our dedicated support team is just a call away, ensuring quick issue resolution to keep your business running smoothly.
Built for Modern Businesses
From SMEs to growing enterprises, Northstar’s hosted telephone systems are tailored to your needs, with ongoing support to help your system evolve alongside your business.
Hosted Phone Systems
We offer reliable VoIP systems with comprehensive configuration, installation, and support—keeping your communications smooth and effortless.
Reliable, Flexible, Scalable
Communication is the foundation of success. Northstar’s hosted phone systems combine advanced VoIP technology with our signature support to provide a seamless, reliable, and adaptable solution for businesses of all sizes.
What Are Hosted Phone Systems?
Our hosted telephone service provides a cloud-based solution that eliminates the need for traditional landlines. These systems offer flexibility and efficiency, allowing you to manage calls, features, and configurations through a simple, intuitive portal. With no maintenance or physical upgrades, it’s a hassle-free way to keep your business connected.
Why Choose Hosted Phone Systems?
Uninterrupted Communication
Hosted VoIP ensures crystal-clear calls and reliable uptime, keeping your operations running smoothly.
Scalability
Add or remove features and users as your business evolves, without complex installations or disruptions.
Cost-Effective
Enjoy low monthly rentals, and unlimited calls with the option to eliminate expensive hardware fees.
Global Reach
Support remote teams and international offices with the same reliability and features as your on-site systems.
Microsoft Teams Integration
Turn your phone system into a unified communication hub. Connect across platforms, whether in the office or remote, with cost-saving unlimited call packages.
Unmatched Support
Our dedicated support team is just a call away, ensuring quick issue resolution to keep your business running smoothly.
Built for Modern Businesses
From SMEs to growing enterprises, Northstar’s hosted telephone systems are tailored to your needs, with ongoing support to help your system evolve alongside your business.
Why Choose Hosted Phone Systems?
Our Bristol-based team of highly trained telephone engineers provides full support for your hosted systems. Whether it’s a faulty handset, configuration changes, or troubleshooting network issues, we’re just a call away to ensure your communications remain reliable and uninterrupted. For more information about our Bristol-based telephony support, get in touch today.
Built for Modern Businesses
Our VoIP systems are more than just phones—they’re comprehensive communication networks designed to enhance your business:
Effortless Flexibility
Work from anywhere with our VoIP systems, allowing you to answer business calls from a landline number on your mobile or laptop. Whether at your desk, at home, or on the go, you remain accessible without being tethered to a physical office.
Future-Proof Reliability
Eliminate the hassle of traditional phone lines and software maintenance. Our hosted systems operate on a cloud-based infrastructure, delivering unmatched uptime, crystal-clear call quality, and scalability to support your growth.
Rapid Deployment
Need a fast solution? Our hosted systems can be up and running in as little as one business day, ensuring you stay connected with minimal downtime.
Intuitive Control
Our user-friendly online portal makes managing your phone system a breeze. Update settings, monitor usage, or make changes anytime, giving you complete control at your fingertips.
Why Choose Northstar?
A Trusted Partner
With over 25 years of experience in IT and telecommunications, Northstar delivers solutions that grow with your business.
Industry-Leading Expertise
Our team is skilled in implementing, maintaining, and optimising hosted telephony solutions for businesses of all sizes and sectors.
Proactive Support
We don’t just react to issues; we prevent them. Our engineers are always ready to help with immediate response times, ensuring your systems are always functional.
Hear What Our Clients Have To Say
Trusted words from businesses that rely on us to keep their IT running smoothly. thrive.
Our company has been going to Northstar for its technology needs for about 3 years now and we highly recommend them. Their knowledge base, professionalism and speed are unparalleled and they simply get the job done 100% of the time. Their systematic approach to customers’ IT needs means nothing goes unfinished and that we are always happy with the end result. If I need IT advice, equipment, installations or have any relatable issues – I always go to Northstar.
Jon K.
Construction Services Industry
I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.
John-Paul H.
Business Transfer Industry
What Our Clients Have To Say
Our clients are at the heart of everything we do. Their success stories speak volumes about our commitment to delivering IT services that truly make a difference. Here’s what they have to share:
STILL NOT SURE?
Frequently Asked Questions About IT Support
Question 1: Why should I outsource my IT?
Outsourcing IT provides access to specialist expertise and services at a fraction of the cost of hiring in-house staff. It also offers defined service levels, ensuring you get the support you need efficiently and cost-effectively.
Question 2: What IT services can I outsource?
You can outsource a wide range of IT functions, including helpdesk support, server maintenance, email management, IT security, network management, and more. From hardware to software, on-premises or in the cloud, outsourcing covers it all.
Question 3: Will I lose control over my IT if I outsource?
No, outsourcing doesn’t mean losing control. You'll receive regular service reports, have access to monitoring tools, and a dedicated account manager to ensure everything runs smoothly. A Service Level Agreement (SLA) defines clear expectations and commitments.
Question 4: Will outsourcing save me money?
Yes, outsourcing can lead to significant cost savings. It reduces the need for full-time in-house staff and allows you to access services on-demand, optimising IT costs. Over the medium to long term, outsourcing often proves more cost-effective while enhancing service levels.
Get In Touch
Ready to transform your business with cutting-edge IT support Bristol companies trust? Contact Northstar today and discover how we can guide you to IT excellence.
Opening Hours:
Monday - Friday 9:00 - 17:00
Our Location
7a Triangle Centre, Kenn Rd, Bristol, Clevedon BS21 6HX
3rd,Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG
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If you are already a Northstar customer and require Telecommunications support please email us through the helpdesk or call one of our locations.
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Contact Information:
Our locations:
7 Unity St, Bristol BS1 5HH
3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG
Opening Hours:
Monday – Friday 9:00 – 17:00
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Our Packages:
2025 Northstar Services Ltd