Cyber Security Services
IT Experts In Bristol
Northstar provide comprehensive cyber security risk management designed to protect your organisation’s people, network, platforms and data.
Protect Your Business With Cyber Security
Continually improve your cyber security strategy with Northstar’s Cybersecurity Risk management services for your business. Cyber-attacks are becoming increasingly sophisticated, meaning you need to constantly improve cybersecurity software, systems, and management.
Our managed security service can help you continually fortify your defences with the industry's best practices while controlling costs for small- and medium-sized budgets. We’ll implement tailored strategies to enhance your overall cybersecurity and provide detailed information in simple terms on the security health of your systems and what to do next to prevent new threats. At the same time, as the IT Security Industry matures, we take advantage of software consolidation and new opportunities to drive down costs. Additionally, as part of our support packages, we review security in our monthly meetings to maintain standards, put you in control and maintain your strong security posture.
About Northstar Service Ltd
For over 25 years, Northstar has been a trusted provider of expert IT advice, support, and solutions to businesses across the UK.
From our office in Clevedon, we’ve grown to become a leader in delivering premium services that combine cutting-edge technology with a personal touch. Our mission is simple: to be unmatched in the South West’s as a technology service provider, known for innovative solutions, unwavering dependability, fastest response, and dedication to our clients’ success.
Our philosophy is centered on a 'people first’ approach. We believe every business is unique, so instead of rigid service models, we co-create flexible, tailored solutions that meet your specific needs and deliver meaningful results.
Partners & Certifications
Our Cyber Security Services
Northstar provides a range of cyber security services designed to protect you from evolving threats, allowing you to control costs while maintaining strong defences.
Firewalls
Protect your network with powerful firewall solutions that defend against unauthorised access and cyber threats.
Cyber Essentials
We can help you obtain your Cyber Essentials and Cyber Essentials Plus Certifications to demonstrate to your customers your investment in the strength of your defences.
Managed Security
Keep track of the health of your security and what is coming next while taking advantage of consolidation to drive down costs.
Cyber Security Training
Close the security gap between your users and business assets with comprehensive cyber security training and phishing email simulations.
Small Business Security
We simplify security for small businesses with affordable software and services tailored to your needs.
Get In Touch
Looking for cyber security services in Bristol that you can trust? Contact Northstar today to learn more about how we can keep you protected.
Firewall Security Management
There is arguably no greater importance than the first line of defence provided by your firewall. Firewall Services service covers all the leading manufacturers including, Cisco Meraki, WatchGuard, Palo Alto, Fortinet, SonicWALL, Unify, Ubiquiti and Draytek to name a few. We offer configuration, comprehensive management and monitoring to help you fend off attacks.
Stay Protected
Our managed firewall services take care of the day-to-day operations of your firewall, ensuring it’s always running optimally. By actively monitoring internet access from your company network, responding to critical alerts, and compiling detailed reports, we make sure your security measures are up-to-date and effective.
We’ll handle every aspect of firewall management—from configuration to 24/7 monitoring. We maintain updates and help you if you need to make changes to accommodate the needs of new software packages or equipment.
Accompanied by regular security assessments, we also provide you with tailored advice on how to further optimise your firewall as part of your security infrastructure to withstand current and new cyber threats as they emerge.
Technical Expertise
Firewall management is complex and easy to get wrong, add to that the constant emergence of new threats, and you will need experts you can trust. We attach your firewall to our industry leading software systems to monitor that configuration is correct, ongoing monitoring updates and maintenance is in hand, and security carefully tuned, ensuring your firewalls are always performing at their best.
What's Included?
Our firewall services provide comprehensive protection and expert management, ensuring your network stays secure and efficient at all times.
24/7 Monitoring
Our team continuously monitors key metrics like CPU utilisation, memory use, and session activity, ensuring your firewall operates efficiently.
Security Assessments
Regular security assessments provide tailored recommendations to strengthen your firewall infrastructure against current and future threats.
Expert Configuration
Our specialists ensure your firewall is optimally configured to match your security needs and adjust it as your requirements evolve.
Event and Incident Management
We respond to security alerts and incidents in real-time, minimising risks and protecting your network from threats.
Backup Management
We manage all necessary updates, changes, and configuration backups, keeping your firewall secure and your data protected.
Predictable Costs
Our managed firewall services come with clear, predictable pricing, so you won’t face any unexpected expenses.
Cyber Essentials Certification
Don’t just tick a box, achieve your Cyber Essentials and Cyber Essentials Plus Certifications and fortify your defences at the same time with Northstar’s certification and security upgrade packages.
Certifications and Unlimited Pre-Assessments
We provide expert guidance to help your business achieve government security certifications, reducing risks to both your staff and customers. In partnership with trusted certification bodies, our experienced team offers comprehensive support to secure Cyber Essentials Certification. This service is ideal for businesses needing to meet security standards, document robust security practices for tenders, or enhance cybersecurity when managing sensitive data—ensuring you're supported by professionals who understand the complexities of compliance.
Achieve a first-time pass with Northstar’s Unlimited Pre-Assessments. We don’t just answer the questions—we help strengthen your defences throughout the process.
Comprehensive Compliance and Insurance Support
Need more? Northstar can help you achieve ISO27001, NISA, PCI and a range of other industry compliance standards.
Is your insurance company asking you cybersecurity questions you can’t answer? Call Northstar we can complete the forms and help you understand the requirements to keep premiums down.
Did you know that your insurance company may not pay out if your Cybersecurity measures are inadequate. Northstar can help you comply with standard Cybersecurity requirements and ensure the level of compliance that your insurers require.
What's Included?
We guide you step-by-step through achieving Cyber Essentials Certification, covering the Five Control Pillars to ensure your business is thoroughly protected.
Firewalls
We help you implement firewalls to protect all your internet-connected devices. Firewalls act as a security buffer, keeping external threats away from your internal IT network.
Secure Configuration
Many devices and software are pre-configured for ease of use, which can leave security gaps. We assist you in configuring your systems securely to reduce the risk of unauthorized access.
User Access Control
We limit user access based on role requirements, ensuring that employees only have access to the software and settings they need—minimising the risk of unauthorised activities or infections.
Malware Protection
We provide sufficient protection against viruses and malware to secure all your devices—including laptops, PCs, phones, and tablets—from harmful attacks and prevent the spread of malicious software.
Patch Management
We keep all your devices—phones, tablets, laptops, and computers—up to date with the latest patches. Regular updates fix security vulnerabilities and help keep your systems secure, adding new features while safeguarding your business.
Get In Touch
Secure your business today. Contact us to see how Northstar can help you achieve Cyber Essentials certification efficiently and effectively.
Managed Security
Protect your business with our cyber security Managed services. Stay proactive with a robust and continuously monitored cybersecurity strategy that evolves with your needs.
Stay Ahead of Cyber Threats
Cybersecurity should be an ongoing effort for every organisation, evolving alongside emerging threats. For businesses without a clear starting point, an in-depth security assessment, opting for managed security can be the first step to ensuring resilience against cyber threats.
If you’re just beginning, Northstar can perform a thorough cyber security risk assessment of your systems using industry-leading tools and expertise. We’ll identify potential vulnerabilities and create a detailed plan to enhance your business’s cybersecurity—providing peace of mind in the face of an ever-changing threat landscape.
What Might I Be Missing?
We assess for, Cloud security, email security, encryption of data at rest and in transit, advanced threat protection for data, emergency detection and response capabilities, management of risk, security sensors in the cloud, penetration tests, network for identity management and on computers, password security, mobile device management and conditional access policies, multiple factor authentication, software suitability, out of date hardware, software, firmware and licences, testing, backup and disaster recovery testing, email and domain security, security log management, privilege access management, zero trust protocols, compliance frameworks and your level of cyber security insurance to name a few.
In short, we make design security that fits you. Whether you are an independent financial adviser with a single computer or a manufacturer with over 100 computers we focus on reducing risk and keeping your business, your staff and your customers safe.
What's Included?
Our Professional Support Package provides a range of features to keep your business running smoothly:
Automatic Updates
Our automated updates keep your software and applications up to date, preventing vulnerabilities and ensuring your devices are not vulnerable to attack.
Regular Meeting
We conduct regular security meetings to keep you informed and ensure you’re satisfied with our services.
Day-to-Day Health Monitoring
We continuously monitor the health and security of your systems, proactively detecting security issues and sending you regular reports.
Disaster recovery
Our Managed Security service includes a tailored disaster recovery plan and data backup solutions to protect your business if the unexpected occurs.
Cyber Security Training
Equip your team with the skills needed to protect against modern cyber threats.
Employee Cybersecurity Training
Protecting your business from cyber threats requires more than just the right software—it requires well-trained employees. While you might have strong cybersecurity measures in place, your employees can be the weak link or your greatest defence, especially with the growing sophistication of cyber-attacks.
Engaging employees in cybersecurity awareness can be challenging, but it’s an important link in securing your security profile.
To bridge this gap, Northstar provides access to the world’s largest library of cybersecurity training content to keep your staff engaged and up to date.
Stop Threats In Their Tracks
Northstar partners with the world’s leading providers to offer a diverse range of training materials, including interactive modules, videos, posters, and newsletters, all designed to engage employees effectively.
You can measure the process of your team through assessments and simulated email attacks called “phishing” attacks. See where your team scores well or tailor training in areas where they got caught before they get caught for real. With a focus on continuous improvement and staying vigilant you can transform learning into a valuable aspect of your cybersecurity culture.
What's Included?
Our Cybersecurity Awareness Training through KnowBe4 provides a comprehensive toolkit to equip your employees with the knowledge and skills needed to defend against cyber threats:
Extensive Training Library
Access the world's largest collection of cybersecurity training content, including interactive modules, videos, games, and posters, to keep employees engaged and educated.
Phishing Email Templates
Choose from thousands of phishing email templates or customise your own to simulate real-world attacks. Use personalised landing pages to highlight missed red flags and educate your team.
Employee Assessments
Use Security Awareness Proficiency Assessments and Security Culture Surveys to identify knowledge gaps and measure attitudes toward security.
Automated Training
Machine learning recommends personalised training content for employees, and automated alerts remind them to complete training and assessments.
Phish Alert Button
Enable employees to flag suspicious emails easily with the Phish Alert button for Gmail or Outlook. Successful identification of simulated phishing tests is acknowledged and tracked.
Progress Reporting
Track and compile results from phishing tests and assessments to monitor progress over time. Compare your business’s risk level against industry benchmarks to see how you measure up.
Hear What Our Clients Have To Say
Trusted words from businesses that rely on us to keep their IT running smoothly. thrive.
Our company has been going to Northstar for its technology needs for about 3 years now and we highly recommend them. Their knowledge base, professionalism and speed are unparalleled and they simply get the job done 100% of the time. Their systematic approach to customers’ IT needs means nothing goes unfinished and that we are always happy with the end result. If I need IT advice, equipment, installations or have any relatable issues – I always go to Northstar.
Jon K.
Construction Services Industry
I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.
John-Paul H.
Business Transfer Industry
What Our Clients Have To Say
Our clients are at the heart of everything we do. Their success stories speak volumes about our commitment to delivering IT services that truly make a difference. Here’s what they have to share:
STILL NOT SURE?
Frequently Asked Questions About IT Support
Question 1: Why should I outsource my IT?
Outsourcing IT provides access to specialist expertise and services at a fraction of the cost of hiring in-house staff. It also offers defined service levels, ensuring you get the support you need efficiently and cost-effectively.
Question 2: What IT services can I outsource?
You can outsource a wide range of IT functions, including helpdesk support, server maintenance, email management, IT security, network management, and more. From hardware to software, on-premises or in the cloud, outsourcing covers it all.
Question 3: Will I lose control over my IT if I outsource?
No, outsourcing doesn’t mean losing control. You'll receive regular service reports, have access to monitoring tools, and a dedicated account manager to ensure everything runs smoothly. A Service Level Agreement (SLA) defines clear expectations and commitments.
Question 4: Will outsourcing save me money?
Yes, outsourcing can lead to significant cost savings. It reduces the need for full-time in-house staff and allows you to access services on-demand, optimising IT costs. Over the medium to long term, outsourcing often proves more cost-effective while enhancing service levels.
Get In Touch
Ready to transform your business with cutting-edge IT support Bristol companies trust? Contact Northstar today and discover how we can guide you to IT excellence.
Opening Hours:
Monday - Friday 9:00 - 17:00
Our Location:
7a Triangle Centre, Kenn Rd, Bristol, Clevedon BS21 6HX
3rd,Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG
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If you are already a Northstar customer and require support with your Cyber Security please email us through the helpdesk or call one of our locations.
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Contact Information:
Our locations:
7 Unity St, Bristol BS1 5HH
3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG
Opening Hours:
Monday – Friday 9:00 – 17:00
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Our Packages:
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