
Cyber Security Services
IT Experts In Bristol
Northstar provide comprehensive cyber security services focused on risk management, designed to protect your organisation’s people, network, platforms, and data. As one of the trusted cyber security companies in the region, we apply the same standards used by leading computer security companies to keep your business secure.

Continually improve your cyber security strategy with Northstar’s cyber security services, built around advanced risk management for your business. As cyber-attacks become increasingly sophisticated, you need to consistently upgrade cybersecurity software, systems, and management.
Our managed cyber security services help fortify your defences using industry best practices, while controlling costs for small- and medium-sized budgets. We implement tailored strategies to strengthen your overall cybersecurity, delivering clear, actionable insights on the health of your systems and how to prevent new threats.
Unlike many cyber security companies, we stay ahead by embracing software consolidation and new technologies, helping you reduce costs while improving protection. As a provider aligned with leading computer security companies, our support packages include regular monthly security reviews to uphold high standards, give you full visibility, and maintain your strong security posture.
About Northstar Service Ltd
For over 25 years, Northstar has been a trusted provider of expert IT advice, support, and solutions to businesses across the UK.
From our office in Clevedon, we’ve grown to become a leader in delivering premium services that combine cutting-edge technology with a personal touch. Our mission is simple: to be unmatched in the South West’s as a technology service provider, known for innovative solutions, unwavering dependability, fastest response, and dedication to our clients’ success.
Our philosophy is centered on a 'people first’ approach. We believe every business is unique, so instead of rigid service models, we co-create flexible, tailored solutions that meet your specific needs and deliver meaningful results.

Partners & Certifications





Our Cyber Security Services
Northstar provides a range of cyber security services designed to protect you from evolving threats, allowing you to control costs while maintaining strong defences.
Protect your network with cyber security services that deliver powerful firewall solutions against unauthorised access and cyber threats.
Cyber Essentials
We can help you obtain your Cyber Essentials and Cyber Essentials Plus Certifications to demonstrate to your customers your investment in the strength of your defences.
Managed Security
Keep track of the health of your security and what is coming next while taking advantage of consolidation to drive down costs.
Cyber Security Training
Close the security gap between your users and business assets with comprehensive cyber security training and phishing email simulations.
Small Business Security
We simplify security for small businesses with affordable software and services tailored to your needs.
Get In Touch
Looking for cyber security services in Bristol that you can trust? Contact Northstar today to learn more about how we can keep you protected.
There is arguably no greater importance than the first line of defence provided by your firewall. Our Firewall Management Services cover all the leading manufacturers, including Cisco Meraki, WatchGuard, Palo Alto, Fortinet, SonicWALL, Unify, Ubiquiti, and Draytek, to name a few. We offer configuration, comprehensive management, and monitoring to support your firewall security and help you fend off attacks.

Our Firewall Management Services take care of the day-to-day operations of your firewall, ensuring it’s always running optimally. By actively monitoring internet access from your company network, responding to critical alerts, and compiling detailed reports, we make sure your firewall security measures are up-to-date and effective.
We’ll handle every aspect of firewall management—from configuration to 24/7 monitoring. We maintain updates and help you if you need to make changes to accommodate the needs of new software packages or equipment.
Accompanied by regular security assessments, we also provide you with tailored advice on how to further optimise your firewall as part of your Firewall Management Services to withstand current and new cyber threats as they emerge.
Technical Expertise
Firewall management is a complex and ever-changing task that requires precision, experience, and constant vigilance. As new cyber threats continue to emerge and evolve, even small configuration errors or outdated rules can leave your systems vulnerable. That is why having trusted experts manage this critical part of your IT security is essential.
At Northstar, we take a proactive approach to managing and maintaining your firewalls. We connect your infrastructure to our industry leading monitoring and management systems, allowing us to continuously verify that every configuration is correct and every policy is properly implemented. Our advanced tools automatically detect irregularities, log important security events, and provide our team with real-time visibility into the health and performance of your network.
Through regular updates, maintenance, and security tuning, we ensure your firewalls are always performing at their best, optimised to defend against current and emerging threats. This approach not only strengthens your protection but also improves reliability, minimises downtime, and keeps your business compliant with modern cybersecurity standards. With Northstar’s expert oversight, you can focus on your business while we handle the technical complexities, giving you complete confidence that your network security is in capable hands.

Our Firewall Management Services provide comprehensive protection and expert management, ensuring your firewall security and network stay secure and efficient at all times.
Our team continuously monitors key metrics such as CPU utilisation, memory use, and session activity to ensure your firewall operates at peak efficiency. Around-the-clock monitoring helps detect unusual behaviour early, preventing disruptions and maintaining consistent network performance for your business.
Regular security assessments provide tailored recommendations to strengthen your firewall infrastructure against both current and emerging threats. Our proactive evaluations help identify weaknesses before they can be exploited, allowing your business to stay ahead of risks and maintain strong, reliable protection.
Our specialists ensure your Firewall Management Services are configured precisely to match your security requirements and network environment. We continuously review and adjust rule sets, policies, and settings to adapt to new challenges, ensuring your firewall security evolves alongside your business needs.
We respond to security alerts and incidents in real time, identifying potential risks before they can impact your operations. Our proactive monitoring and detailed analysis help minimise threats and maintain system stability, ensuring your network remains protected against evolving cyber challenges.
Our Firewall Management Services include updates, configuration changes, and secure backups to keep your systems resilient. Regular reviews and tested restore points ensure your firewall security remains reliable, allowing quick recovery and continued protection of your business-critical data in the event of an incident.
Our managed firewall services offer clear and transparent pricing, allowing you to plan your IT budget with confidence. With no hidden fees or unexpected charges, you’ll always know exactly what you’re paying for, making it easier to manage costs while maintaining strong and consistent network protection.
Don’t just tick a box—achieve your Cyber Essentials Certification and Cyber Essentials Plus with Northstar’s security upgrade packages. We’ll help you meet the standards, improve protection, and gain Cyber Essentials Accreditation without unnecessary complexity.
Strengthen your defences with practical guidance built around your business and ensure your Cyber Security Essentials Certification delivers more than compliance.
We provide expert guidance to help your business achieve government security certifications, reducing risks to both your staff and customers. In partnership with trusted certification bodies, our experienced team offers comprehensive support to secure Cyber Essentials Certification. This service is ideal for businesses needing to meet security standards, document robust security practices for tenders, or enhance cybersecurity when managing sensitive data—ensuring you're supported by professionals who understand the complexities of compliance.
Achieve a first-time pass with Northstar’s Unlimited Pre-Assessments. We don’t just answer the questions—we help strengthen your defences throughout the process.


Need more? Northstar can help you achieve ISO27001, NISA, PCI and a range of other industry compliance standards.
Is your insurance company asking you cybersecurity questions you can’t answer? Call Northstar we can complete the forms and help you understand the requirements to keep premiums down.
Did you know that your insurance company may not pay out if your Cybersecurity measures are inadequate. Northstar can help you comply with standard Cybersecurity requirements and ensure the level of compliance that your insurers require.
We guide you step-by-step through achieving Cyber Essentials Certification, covering the Five Control Pillars to ensure your business is thoroughly protected.
Firewalls
We help you implement firewalls to protect all your internet-connected devices. Firewalls act as a security buffer, keeping external threats away from your internal IT network.
Secure Configuration
Many devices and software are pre-configured for ease of use, which can leave security gaps. We assist you in configuring your systems securely to reduce the risk of unauthorized access.
User Access Control
We limit user access based on role requirements, ensuring that employees only have access to the software and settings they need—minimising the risk of unauthorised activities or infections.
Malware Protection
We provide sufficient protection against viruses and malware to secure all your devices—including laptops, PCs, phones, and tablets—from harmful attacks and prevent the spread of malicious software.
Patch Management
We keep all your devices—phones, tablets, laptops, and computers—up to date with the latest patches. Regular updates fix security vulnerabilities and help keep your systems secure, adding new features while safeguarding your business.
Get In Touch
Secure your business today. Contact us to see how Northstar can help you achieve Cyber Essentials certification efficiently and effectively.
Protect your business with our cyber security Managed Services. Stay proactive with a robust and continuously monitored Managed Cyber Security approach, backed by expert-led Managed Services that evolve with your needs. Our Managed Security solutions help keep your business secure at every step.

Cyber security should be an ongoing effort for every organisation, evolving alongside emerging threats. For businesses without a clear starting point, an in-depth security assessment and opting for Managed Security or a broader Managed Services approach can be the first step to ensuring resilience against cyber threats.
If you’re just beginning, Northstar can perform a thorough Managed Cyber Security risk assessment of your systems using industry-leading tools and expertise. We’ll identify potential vulnerabilities and create a detailed plan to enhance your business’s cyber security — delivering peace of mind with expert-led Managed Services in the face of an ever-changing threat landscape.
What Might I Be Missing?
We assess for, Cloud security, email security, encryption of data at rest and in transit, advanced threat protection for data, emergency detection and response capabilities, management of risk, security sensors in the cloud, penetration tests, network for identity management and on computers, password security, mobile device management and conditional access policies, multiple factor authentication, software suitability, out of date hardware, software, firmware and licences, testing, backup and disaster recovery testing, email and domain security, security log management, privilege access management, zero trust protocols, compliance frameworks and your level of cyber security insurance to name a few.
In short, we make design security that fits you. Whether you are an independent financial adviser with a single computer or a manufacturer with over 100 computers we focus on reducing risk and keeping your business, your staff and your customers safe.

What's Included?
Our Professional Support Package provides a range of features to keep your business running smoothly:
Automatic Updates
Our automated updates keep your software and applications up to date, preventing vulnerabilities and ensuring your devices are not vulnerable to attack.
Regular Meeting
We conduct regular security meetings to keep you informed and ensure you’re satisfied with our services.
Day-to-Day Health Monitoring
We continuously monitor the health and security of your systems, proactively detecting security issues and sending you regular reports.
Disaster recovery
Protect your business with Managed Services that ensure fast recovery, strong security, and systems that adapt as threats evolve.
Equip your team with the cyber security training needed to protect against modern cyber threats. Access flexible cyber security training online or in person.

Protecting your business from cyber threats requires more than just the right software—it requires well-trained employees through effective cyber security training. While you might have strong cybersecurity measures in place, your employees can be the weak link or your greatest defence, especially with the growing sophistication of cyber-attacks.
Engaging employees in cyber security training and awareness can be challenging, but it’s an important link in securing your security profile.
To bridge this gap, Northstar provides access to the world’s largest library of cyber security training content, including cyber security training online, to keep your staff
Stop Threats In Their Tracks
Northstar partners with the world’s leading providers to offer a diverse range of training materials, including interactive modules, videos, posters, and newsletters, all designed to engage employees effectively.
You can measure the process of your team through assessments and simulated email attacks called “phishing” attacks. See where your team scores well or tailor training in areas where they got caught before they get caught for real. With a focus on continuous improvement and staying vigilant you can transform learning into a valuable aspect of your cybersecurity culture.

What's Included?
Our Cybersecurity Awareness Training through KnowBe4 provides a comprehensive toolkit to equip your employees with the knowledge and skills needed to defend against cyber threats:
Extensive Training Library
Access the world's largest collection of cybersecurity training content, including interactive modules, videos, games, and posters, to keep employees engaged and educated.
Phishing Email Templates
Choose from thousands of phishing email templates or customise your own to simulate real-world attacks. Use personalised landing pages to highlight missed red flags and educate your team.
Employee Assessments
Use Security Awareness Proficiency Assessments and Security Culture Surveys to identify knowledge gaps and measure attitudes toward security.
Automated Training
Machine learning recommends personalised training content for employees, and automated alerts remind them to complete training and assessments.
Phish Alert Button
Enable employees to flag suspicious emails easily with the Phish Alert button for Gmail or Outlook. Successful identification of simulated phishing tests is acknowledged and tracked.
Progress Reporting
Track and compile results from phishing tests and assessments to monitor progress over time. Compare your business’s risk level against industry benchmarks to see how you measure up.
Hear What Our Clients Have To Say
Trusted words from businesses that rely on us to keep their IT running smoothly. thrive.
Our company has been going to Northstar for its technology needs for about 3 years now and we highly recommend them. Their knowledge base, professionalism and speed are unparalleled and they simply get the job done 100% of the time. Their systematic approach to customers’ IT needs means nothing goes unfinished and that we are always happy with the end result. If I need IT advice, equipment, installations or have any relatable issues – I always go to Northstar.
Jon K.
Construction Services Industry

I have been using Northstar ever since they started the business, for over 20 years. What I particularly like about using Northstar is there is always someone available to help at the end of the phone whenever needed. They have set up a very stable platform here, so problems rarely arise, but when they do, they are dealt with quickly and efficiently.
John-Paul H.
Business Transfer Industry

What Our Clients Have To Say
Our clients are at the heart of everything we do. Their success stories speak volumes about our commitment to delivering IT services that truly make a difference. Here’s what they have to share:
Cyber security services protect your business from data breaches, cyber-attacks, and other digital threats that can lead to financial loss, reputational damage, and legal liabilities. With more businesses operating online, safeguarding sensitive data and systems has become essential for maintaining business continuity and customer trust. Leading cyber security companies continue to prioritise this approach for businesses of all sizes.
Common cybersecurity threats include phishing attacks, ransomware, malware, data breaches, and insider threats. These can compromise sensitive information, disrupt operations, and result in significant financial and reputational damage. Many computer security companies recommend proactive risk assessments and training as a first line of defence.
Northstar provides a range of cyber security services, including threat detection, vulnerability assessments, firewall management, and employee training. We tailor our solutions to meet the unique needs of your business, ensuring comprehensive protection against evolving threats.
Regular security assessments are a key part of effective cyber security services, helping identify vulnerabilities and strengthen your security posture. Most cyber security companies recommend assessments at least annually or after any major changes to your IT infrastructure to stay protected against evolving threats.
Get In Touch
Ready to transform your business with cutting-edge IT support Bristol companies trust? Contact Northstar today and discover how we can guide you to IT excellence.
Opening Hours:
Monday - Friday 9:00 - 17:00
Neptune Office, 1st Floor Domus House, 28 Old Street, Clevedon BS21 6BY
3rd,Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG

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If you are already a Northstar customer and require Cyber Security services please email us through the helpdesk or call one of our locations.
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Contact Information:
Our locations:
Neptune Office, 1st Floor Domus House, 28 Old Street, Clevedon BS21 6BY
3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol BS1 1TG
Opening Hours:
Monday – Friday 9:00 – 17:00
Our Other Services:
Our Packages:
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